Return Policy
Consultation Services
Our bookshelf styling services consist of consultation, assessment, and advisory recommendations. These are intangible services that are provided upon scheduling and completion of the consultation session.
Refund Eligibility
Refund requests are considered on a case-by-case basis under the following circumstances:
- Cancellation requested at least 48 hours before the scheduled consultation
- Technical issues preventing the completion of a remote consultation
- Service not delivered as agreed due to circumstances on our end
Non-Refundable Services
The following situations are not eligible for refunds:
- Consultations that have been completed
- Cancellation requests made less than 48 hours before the scheduled time
- No-show appointments without prior notice
- Dissatisfaction with recommendations, as these are advisory in nature
Rescheduling
If you need to reschedule your consultation, please contact us at least 24 hours in advance. We will work with you to find an alternative time that suits your schedule.
Refund Process
To request a refund, please contact us with the following information:
- Your name and contact information
- Date and time of the scheduled consultation
- Reason for the refund request
Refund requests will be reviewed within 5-7 business days. If approved, refunds will be processed using the original payment method within 10-14 business days.
Dispute Resolution
If you have concerns about our services or wish to dispute a charge, please contact us directly. We are committed to resolving issues fairly and promptly.
Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this page.
Contact Us
For questions about returns or refunds, please contact us:
1246 Glendon Ave
Los Angeles, CA 90024
United States
Phone: +13104741739
Email: help@sloxaronquozl.world